Return & Refund Policy
rapidrc.fpv operates this store and website, including all related products and services, to provide you with a smooth and reliable shopping experience. This Return & Refund Policy outlines the terms under which you may return products and request refunds.
Please read this policy carefully before making a purchase. By placing an order with us, you agree to the terms described below.
Returns Eligibility
We accept returns under the following conditions:
- The item must be unused, unworn, and in its original condition.
- The product must be returned in its original packaging.
- Return requests must be made within 7 days of receiving the product.
Items that do not meet these conditions may not be eligible for return.
Non-Returnable Items
The following items cannot be returned:
- Used or damaged products (not due to our fault)
- Items purchased on clearance or final sale
- Perishable or customized items (if applicable)
Return Process
To initiate a return:
- Contact us at rapidrc.fpv@gmail.com
- Provide your order number and reason for return
- Our support team will guide you through the return process
Note: Do not send items back without contacting us first.
Refund Policy
Once we receive and inspect your returned item:
- If approved, your refund will be processed within 5–10 business days
- Refunds will be issued to your original payment method
Shipping Costs
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- Original shipping charges are non-refundable
Damaged or Wrong Items
If you receive a damaged or incorrect product:
- Contact us within 48 hours of delivery
- Provide clear photos/videos as proof
We will arrange a replacement or full refund at no extra cost.
Order Cancellation
- Orders can be cancelled within 12 hours of placing the order
- After this period, cancellation may not be possible if the order has already been processed
Contact Us
If you have any questions regarding returns or refunds, please contact us:
